Is anyone else having trouble buying tickets? I'm trying to buy two tickets for Jim's 5/2 Nashville show at the Cannery. I have been clicking "refresh" on my browser so I would get a shot at getting presale tickets before they sell out and after finally getting through the ticket purchase page, when I click to buy the tickets it says "This product could not be found". This definitely isn't the first time this has happened...over the past two years, from the times I've bought presales I've run in to complications several times. Can we fix this please? Maybe my dream to see Jim play in Nashville, my new city, is cursed...
I don't know the answer to that, but maybe it is the vending location. There was a link from the roll call email that was different than the website vender, at least in page design. I had no problems on the MMJ website. if you are using the email link page, try the other one.
No nashville. No asheville.
Totally JV.
Most cities worked. The ones I needed didn't.
Yep, seems all other cities but Nashville & Asheville worked (the two I want).
Try it again Friday @ noon.
I am paying for this????
Dangit. This is a pretty big bummer about the 5/2 Nashville show. It seems these things sell out the second they go on sale to the general public, only to be immediately resold to the public via StubHub at criminally inflated prices. These fingers of mine just aren't as fast as they used to be for the general public sales, and I reckon it's the price I pay. It's a bummer when GroundCTRL screws up the wonderful things that being a Roll Call member offers. Maybe they only gave out 5 passes for the 50 passes that were offered in the 2/1 show competition? Wouldn't be surprised anymore. Time to go kick some dirt.
Sorry for venting, I just had to get it outta my system.
:angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry:
The customer service rep claims that all tickets are sitting in people's shopping carts right now. That is why they are technically available but showing up as "product could not be found". I called shenannigans and asked her to verify that any tickets were sold as of this time. She never answered my question and told me to "keep trying" to purchase them.
:angry: :angry: :angry: :angry: :angry: :angry:
Checking out the Nashville/Asheville issue - I'll get back to everyone on this.
if your ticket gets to the 'processing' part but freezes there, the transaction might be going through (like mine did) but i didn't know till it showed up in my email a few min later. don't click on anything if it's sitting there...i scrolled back after a few min and thought i lost the ticket..
I tried for Asheville at Noon straight up. It said "This product could not be found". Still does. I don't think anyone got any presales for the Asheville show. Lots of posts at the evet page: http://mymorningjacket.com/events/162983 (http://mymorningjacket.com/events/162983)
Spoke with someone at the peel and they have no idea. Said it would be on ground ctrl end
No surprises there....
ITS WORKING NOW!
Asheville link got me to Nashville tickets! AAAAAARRRRRRRRRRRRGGGGGGGGGGHHHHHHHHHH!
Quote from: mgobugsy on Jan 30, 2013, 01:12 PM
Asheville link got me to Nashville tickets! AAAAAARRRRRRRRRRRRGGGGGGGGGGHHHHHHHHHH!
whoa, I really hope someone takes care of that for you.
got one for nashville
and now the Asheville link from the events page doesn't work. Joy.
Nevermind..knocked me out as soon as it let me in.
:embarrassed: :embarrassed: :embarrassed: :embarrassed:
Due to a technical glitch, the Roll-Call pre-sale ticket orders in Nashville and Asheville were not able to be processed. Rest assured that Roll Call will indeed be able to purchase pre-sale tickets in advance of the general public on-sale and as soon as we have it ready to rock, we'll hit you with a 'heads up' email so you are able to purchase the tickets. Please forgive the snafu, it is truly a technical thing beyond our control and we're confident that it will be fixed very soon.
Thanks For Your Understanding,
Roll Call
Thanks, Wade.
Wade:
Any idea as to when? A few hours? Tomorrow at Noon? I have to make plans for these sorts of things.
Thx
Quote from: mgobugsy on Jan 30, 2013, 01:26 PM
Wade:
Any idea as to when? A few hours? Tomorrow at Noon? I have to make plans for these sorts of things.
Thx
In all honesty, I'm not too sure. If I hear something, I will absolutely post it.
ANY UPDATES? also I noticed that Roll call tickets are only for will call, does this imply that roll call members will have to wait in line for tickets and entry?
I talked to groundctrl about an hour ago and was told the email with new instructions for Asheville would be coming today .
Thank you for hanging tight while we addressed the technical issues we had with Jim's headline shows in Nashville and Asheville. We've found the bug and we're happy to let you know that pre-sale tickets will go up tomorrow, 1/31/13 at 11am CST / 12pm EST.
Thanks for your patience!
Saw the email last night and just saw this. Thank you very much!
It worked this time! See y'all at the Cannery!