My Morning Jacket

My Morning Jacket => The Shows => Topic started by: GAFAAAAA on Mar 09, 2015, 03:53 PM

Title: Ticket Order Not Matching Purchase!?
Post by: GAFAAAAA on Mar 09, 2015, 03:53 PM
Hi guys,

I bought one ticket to see MMJ at the O2 Shepherd's Bush Empire, London on 09/08/2015. I Received an Email confirming this.

BUT if I go to my orders on my roll call page and click on the ticket I purchased it tells me I bought one ticket for The Ritz, Manchester on 09/06/2015!!!

Does anyone else have this issue? Should I be worried? After all I have an Email saying I booked for The Shepherd's Bush Empire...

Thanks for any help,

Gareth.
Title: Re: Ticket Order Not Matching Purchase!?
Post by: ditty on Mar 09, 2015, 04:02 PM
Quote from: GAFAAAAA on Mar 09, 2015, 03:53 PM
Hi guys,

I bought one ticket to see MMJ at the O2 Shepherd's Bush Empire, London on 09/08/2015. I Received an Email confirming this.

BUT if I go to my orders on my roll call page and click on the ticket I purchased it tells me I bought one ticket for The Ritz, Manchester on 09/06/2015!!!

Does anyone else have this issue? Should I be worried? After all I have an Email saying I booked for The Shepherd's Bush Empire...

Thanks for any help,

Gareth.

I would be concerned and guess it's your turn to contact Wonderful Union. 
Title: Re: Ticket Order Not Matching Purchase!?
Post by: GAFAAAAA on Mar 09, 2015, 04:08 PM
Quote from: ditty on Mar 09, 2015, 04:02 PM
I would be concerned and guess it's your turn to contact Wonderful Union.

Already on the phone, I imagine there will be a thread discussing this awful on-hold music soon...

Gareth.
Title: Re: Ticket Order Not Matching Purchase!?
Post by: GAFAAAAA on Mar 09, 2015, 04:12 PM
SOLVED: It's an issue with the SKU number all tickets purchased for Shepherd's Bush will come up as The Ritz in the orders page, do not fret anyone :)

Lets hope this mistake is cleared up soon!
Title: Re: Ticket Order Not Matching Purchase!?
Post by: ellisintransit on Mar 09, 2015, 04:17 PM
Same deal going on over in the Knoxville thread.  Tickets are for Knoxville, but the Roll Call account reads Hangout Fest.
Title: Re: Ticket Order Not Matching Purchase!?
Post by: zevilone on Mar 09, 2015, 04:25 PM
Quote from: ellisintransit on Mar 09, 2015, 04:17 PM
Same deal going on over in the Knoxville thread.  Tickets are for Knoxville, but the Roll Call account reads Hangout Fest.
same with athens tickets
Title: Re: Ticket Order Not Matching Purchase!?
Post by: Bernard on Mar 09, 2015, 04:34 PM
More mistakes and mismanagement from WU/GC???  shocking :angry:

Hope things get sorted out for you guys.