My Morning Jacket

Off-Topic => Off-Topic Ramblings => Topic started by: IndyJacket on Dec 14, 2015, 07:31 PM

Title: Is there a number for the store customer service?
Post by: IndyJacket on Dec 14, 2015, 07:31 PM
I just got my Vinyl Deluxe set that was supposed to come with a signed setlist.  I paid $89 for it and when I opened the box there is no signed setlist?  I have the email where it says I ordered it + setlist.

Can anyone out there please point me in the right direction?  There is no 'contact us' on their site.   I went to the show, got a poster and wanted to frame the setlist.

Thanks,
Mike
Title: Re: Is there a number for the store customer service?
Post by: jcc0065 on Dec 14, 2015, 07:44 PM

Quote from: IndyJacket on Dec 14, 2015, 07:31 PM
I just got my Vinyl Deluxe set that was supposed to come with a signed setlist.  I paid $89 for it and when I opened the box there is no signed setlist?  I have the email where it says I ordered it + setlist.

Can anyone out there please point me in the right direction?  There is no 'contact us' on their site.   I went to the show, got a poster and wanted to frame the setlist.

Thanks,
Mike

if i remember correctly, i read somewhere that the signed setlist would be shipped around the 18th maybe? Definitely remember reading they would come at different times!
Title: Re: Is there a number for the store customer service?
Post by: CC on Dec 15, 2015, 09:16 AM
store customer service contact:
mmj-service@gnarlyemail.com
Title: Re: Is there a number for the store customer service?
Post by: johnnYYac on Dec 15, 2015, 09:03 PM
Setlists  ship separately.
Title: Re: Is there a number for the store customer service?
Post by: olewnick on Dec 16, 2015, 03:21 PM
I just wrote to the 'gnarly' email recommended here about my yet-to-arrive setlist and this is the response (essentially telling me to write to another email address):

The band is shipping the set list separately from the box set. If you have any additional questions regarding the set list I have included the contact info-

Info@mymorningjacket.com

Thanks,
K
Title: Re: Is there a number for the store customer service?
Post by: olewnick on Dec 17, 2015, 01:01 PM
Just received the setlist this morning!  :grin:

Now it will be one big happy holiday.