Ticket Order Not Matching Purchase!?

Started by GAFAAAAA, Mar 09, 2015, 03:53 PM

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GAFAAAAA

Hi guys,

I bought one ticket to see MMJ at the O2 Shepherd's Bush Empire, London on 09/08/2015. I Received an Email confirming this.

BUT if I go to my orders on my roll call page and click on the ticket I purchased it tells me I bought one ticket for The Ritz, Manchester on 09/06/2015!!!

Does anyone else have this issue? Should I be worried? After all I have an Email saying I booked for The Shepherd's Bush Empire...

Thanks for any help,

Gareth.

ditty

Quote from: GAFAAAAA on Mar 09, 2015, 03:53 PM
Hi guys,

I bought one ticket to see MMJ at the O2 Shepherd's Bush Empire, London on 09/08/2015. I Received an Email confirming this.

BUT if I go to my orders on my roll call page and click on the ticket I purchased it tells me I bought one ticket for The Ritz, Manchester on 09/06/2015!!!

Does anyone else have this issue? Should I be worried? After all I have an Email saying I booked for The Shepherd's Bush Empire...

Thanks for any help,

Gareth.

I would be concerned and guess it's your turn to contact Wonderful Union. 
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GAFAAAAA

Quote from: ditty on Mar 09, 2015, 04:02 PM
I would be concerned and guess it's your turn to contact Wonderful Union.

Already on the phone, I imagine there will be a thread discussing this awful on-hold music soon...

Gareth.

GAFAAAAA

SOLVED: It's an issue with the SKU number all tickets purchased for Shepherd's Bush will come up as The Ritz in the orders page, do not fret anyone :)

Lets hope this mistake is cleared up soon!

ellisintransit

Same deal going on over in the Knoxville thread.  Tickets are for Knoxville, but the Roll Call account reads Hangout Fest.

zevilone

Quote from: ellisintransit on Mar 09, 2015, 04:17 PM
Same deal going on over in the Knoxville thread.  Tickets are for Knoxville, but the Roll Call account reads Hangout Fest.
same with athens tickets

Bernard

More mistakes and mismanagement from WU/GC???  shocking :angry:

Hope things get sorted out for you guys.