Wonderful Union Feedback/Wishlist

[Fully]

Is wonderful Union the new name for ground control? Or are they separate companies?

New name

and same results 

To be honest,  it sounds like they are getting worse.

[itrainmonkeys]

Is wonderful Union the new name for ground control? Or are they separate companies?

New name

and same results 

To be honest,  it sounds like they are getting worse.

Yea, this is still pre-tour. Let's wait and see how things are handled once the band is actually playing shows.

[APR]

From here on out, I'm going to assume the benefit of Roll Call is the chance to get into the special things (e.g. listening party in LA, Waterfall rehearsal shows).   Obtaining the best seats and ease of ordering tickets is no longer on my list of Roll Call benefits.

[millerjustin]

After Monday night, they don't owe me a thing.

[easy way]

After Monday night, they don't owe me a thing.

^ Floating on a cloud... And rightfully so! 

If my early entry goes smoothly in Athens, I might lighten up a little too.

[manonthemoon]

After Monday night, they don't owe me a thing.

^ Floating on a cloud... And rightfully so! 

If my early entry goes smoothly in Athens, I might lighten up a little too.

That's really a big thing for me too, if that actually works correctly then I'll be pretty satisfied.

[Woldie]

After Monday night, they don't owe me a thing.

^ Floating on a cloud... And rightfully so! 

If my early entry goes smoothly in Athens, I might lighten up a little too.

That's really a big thing for me too, if that actually works correctly then I'll be pretty satisfied.

Early entry has not been confirmed as a Roll Call benefit, has it?

[Bulldog]

WOW....

If I thought I was depressed about Blunderful Union before.

I made the mistake of calling them today and getting through, I asked why my account was suspended and after looking for like 10 min was hung up on....

Nice service, soooo my wife mentioned going onto the BBB and I did tonight. This is NOT what I would call a reputable company in any way shape or form. Glancing through their complainants, is like a whos who of different bands with the same issues we have.

I especially liked a complaint where they responded with "its not their fault" as the software used for purchasing tickets is a 3rd party not theirs.

Morale of this story for me? I wont ever consider doing business with these guys again, I'm amazed they still have the bands they do signed up with them based on all the complaints.

What a shame, I'm sure the boys are busy with the new album promotions (as they should be), my hope is that they have a contact with Blunderful and when it expires they get a Ma and Pa type company that represents them in a far more honorable manner with customer service being the top priority.

[Fully]

So why did they hang up on you?

[Bulldog]

Now THAT is the million dollar question.....I have no idea, but they wouldnt answer when I called back after, suddenly it became "after hours" and rolled over to the voice message.

[sb_gli]

what a shit company.

[ellisintransit]

Hey Wonderful Union, you still lurking around here reading all these comments?  Disgraceful.  I'm happy with winning the show contest too, but my injustice meter has been maxed out seeing all these fans getting treated like crap.

[BigHerm]

I'm happy with winning the show contest too, but my injustice meter has been maxed out seeing all these fans getting treated like crap.

Refreshing post. 👍


Sent from my iPhone using Tapatalk

[APR]

I'm happy with winning the show contest too, but my injustice meter has been maxed out seeing all these fans getting treated like crap.

Refreshing post. 👍


Sent from my iPhone using Tapatalk

Yes.  It's great that a lot of people won tickets and had an amazing experience.  But a lot of people who had bad experiences with ticket sales also probably didn't win the lottery for the special shows and are still upset about both.

[Penny Lane]

try googling 'Ground Control, Wonderful Union' and you get to their main page (which says Ground Control) and click on Ticketing Policy--the page LITERALLY says this:


404 Page Not Found
•Contact Support


It looks like this page doesn't exist. Don't worry, there are some pages that do exist! Head back to the homepage to check 'em out.

•Contact Support


These people stem from the same places as Amway or the Church of Scientology, ....or worse, that movie BOILER ROOM.

[sb_gli]

There's even a facebook page dedicated to them sucking.

https://www.facebook.com/pages/Ground-ctrl-complaints/204192202951332

And if you care to read BBB complaints on them, they all sound quite familiar to the recent presale debacle MMJ fans had to deal with.

http://www.bbb.org/northeast-california/business-reviews/ticket-sales-events/wonderful-union-llc-in-sacramento-ca-47008691/complaints#breakdown

I'm really not sure how a business can continue to operate like this for so long.

[justbcuzido]

There's even a facebook page dedicated to them sucking.

https://www.facebook.com/pages/Ground-ctrl-complaints/204192202951332

And if you care to read BBB complaints on them, they all sound quite familiar to the recent presale debacle MMJ fans had to deal with.

http://www.bbb.org/northeast-california/business-reviews/ticket-sales-events/wonderful-union-llc-in-sacramento-ca-47008691/complaints#breakdown

I'm really not sure how a business can continue to operate like this for so long.

Cause suckers like us keep supporting them.

[Bulldog]

try googling 'Ground Control, Wonderful Union' and you get to their main page (which says Ground Control) and click on Ticketing Policy--the page LITERALLY says this:


404 Page Not Found
•Contact Support


It looks like this page doesn't exist. Don't worry, there are some pages that do exist! Head back to the homepage to check 'em out.

•Contact Support


These people stem from the same places as Amway or the Church of Scientology, ....or worse, that movie BOILER ROOM.

Amway and Church Of Scientology.....OMG thats to good. I really cant think of anything more insulting than being named in a sentence with those two it them.

[millerjustin]

try googling 'Ground Control, Wonderful Union' and you get to their main page (which says Ground Control) and click on Ticketing Policy--the page LITERALLY says this:


404 Page Not Found
•Contact Support


It looks like this page doesn't exist. Don't worry, there are some pages that do exist! Head back to the homepage to check 'em out.

•Contact Support


These people stem from the same places as Amway or the Church of Scientology, ....or worse, that movie BOILER ROOM.

http://groundctrl.com/
"ground(ctrl) is now Wonderful Union

2015 brings some very exciting changes for our company. Since launching ground(ctrl) 7 years ago, our company and vision have grown into something uniquely wonderful. We have established ourselves as a unifying element between artists and fans, and this purpose has redefined us.

Moving forward, ground(ctrl) will be known as Wonderful Union. We are proud of who we are and what we do, but we have always operated behind the scenes. Wonderful Union is about all of us. It's about how we unite fans with the artists they love, and together, we are all Wonderful Union. Thank you for being with us for these first seven years, and we hope you'll be with us for many years to come.

Thank you from all of us here in Sacramento, Nashville, Tokyo and beyond!

Wonderful Union"

Philip Morris>Altria

Nice new name, but still killing people

[sb_gli]

So I just typed forums.mymorningjacket.com in my web brower,  hit enter and was like noooooooooooooooooooooooooooooooo!

It directed me to http://www.groundctrl.com/

I thought it was some sort for cruel joke.

then I realized it's "forum" not "forums"

True story right there.