Wonderful Union questions for JJ tix

[Sexiestlibrarian]

I purchased JJ Tix for NY & Philly. I don't know how, but my NY tix are Will Call ( which I never do) The Philly tix are being delivered.

When I bring up my receipts on the MMJ website, it doesn't indicate either the venue or date of show. So how do I know?

Also, I unfortunately can't make the shows. They will not let me change from will call to delivery, or transfer tix. I'm out the money. Crappy system

Any suggestions?

[walterfredo]

Welcome to the world of roll call. You are indeed out the money which is complete BS. I will no longer buy tix through roll call unless I'm 110% sure I can make it. Huge flaw in the system.

[johnnYYac]

I have heard that some folks have succeeded in getting will call tix transferred to another person, after jumping through some hoops.  I would try contacting WU customer service.  You can also try to have someone who can go to the NY show appear at the will call window with a letter authorizing transfer, a photocopy of your photo ID and the credit card used for purchase (be sure to black out all but the last 4 digits of the card #).  Some venues will accept that.  Sometimes...

The ticket order receipt on your account dashboard should have a sku number that is actually the event date, so you can tell what show it represents.  For example, I purchased a ticket to Jim's show in Omaha, NE on Nov. 30. The sku # is JJ-TIK-113016.