My Morning Jacket

My Morning Jacket => The Shows => Topic started by: punkcity on Nov 10, 2011, 01:28 PM

Title: Tickets to Stockholm From Artistarena NOT arrived
Post by: punkcity on Nov 10, 2011, 01:28 PM
Tickets to Stockholm From Artistarena NOT arrived  :(

I have e-mailed 3 times,
Tried to ring but the number seem to be out of use.

Starting to panic, anyone got any ideas?
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: Fully on Nov 10, 2011, 01:56 PM
Quote from: ArtistArena on Nov 04, 2011, 05:38 PM
Hi Everyone -

We (Artist Arena) apologize for the late reply to this thread.  We realize that some of you may have not received your tickets for this weekend's shows.  If you have not, please contact us at one of the three methods below:

Local UK: 2079385536
Direct 24 Hour Support (International): +19173287644
Email: showtoday@artistarena.com

If your show is not this weekend, please email us at info@artistarena.uk.com.

Our dedicated team of representatives will make sure everyone gets into their show.

Thank you for your understanding and enjoy the concert!

Artist Arena
I hope this helps.
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: 4floder on Nov 10, 2011, 05:19 PM
Quote from: punkcity on Nov 10, 2011, 01:28 PM
Tickets to Stockholm From Artistarena NOT arrived  :(

I have e-mailed 3 times,
Tried to ring but the number seem to be out of use.

Starting to panic, anyone got any ideas?

Got the same problem. Plus my tickets for the show in Lund.
Please let me know if you hear something, and I do the same for you.

By the way, I am a new member on this board. Looking forward to getting to know everyone,
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: SaraBananaBear on Nov 11, 2011, 03:02 PM
Oooh, fellow Swedes?  :thumbsup:
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: theswede on Nov 15, 2011, 04:33 AM
Have you got your tickets for Stockholm ?
I´m still waiting for mine and haven`t got any respone from my email >:(
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: 4floder on Nov 15, 2011, 05:09 AM
Quote from: theswede on Nov 15, 2011, 04:33 AM
Have you got your tickets for Stockholm ?
I´m still waiting for mine and haven`t got any respone from my email >:(

Still no tickets, but they send me an e-mail before the weekend that my tickets had been shipped. Try this adress lgray@artistarena.com.

Quote from: SaraBananaBear on Nov 11, 2011, 03:02 PM
Oooh, fellow Swedes?  :thumbsup:

Oh yes!  :thumbsup: Nice meeting you!
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: SaraBananaBear on Nov 15, 2011, 04:12 PM
Quote from: 4floder on Nov 15, 2011, 05:09 AM

Quote from: SaraBananaBear on Nov 11, 2011, 03:02 PM
Oooh, fellow Swedes?  :thumbsup:

Oh yes!  :thumbsup: Nice meeting you!

The same to you, welcome to the forum! :thumbsup: Hope everyone gets their tickets sorted and maybe I'll see you in Lund or Stockholm, woop woop!  :D
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: Fully on Nov 16, 2011, 05:35 AM
Quote from: SaraBananaBear on Nov 15, 2011, 04:12 PM
Quote from: 4floder on Nov 15, 2011, 05:09 AM

Quote from: SaraBananaBear on Nov 11, 2011, 03:02 PM
Oooh, fellow Swedes?  :thumbsup:

Sara, you are really having a great run of shows. Wish I could hit up that many right now; I'm a little jealous! Have a great time!

Oh yes!  :thumbsup: Nice meeting you!

The same to you, welcome to the forum! :thumbsup: Hope everyone gets their tickets sorted and maybe I'll see you in Lund or Stockholm, woop woop!  :D
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: AnjoGBG on Nov 16, 2011, 12:37 PM
I got my ticket for Lund last week - today it was said to be recalled, and I have to get my tickets at the door.

And, the Stockholm tickets have not arrived.

I am really worried now - and this problem seems to be a big one.

How can I be guaranteed access to the concerts? This seems really bad.

Anjo
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: AnjoGBG on Nov 16, 2011, 01:19 PM
Update - just chatted with Lucy.

That brought some reassurance :)

Lund tomorrow. Can't wait.
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: 4floder on Nov 16, 2011, 05:14 PM
Quote from: AnjoGBG on Nov 16, 2011, 01:19 PM
Update - just chatted with Lucy.

That brought some reassurance :)

Lund tomorrow. Can't wait.

Thanks for the news.
Guess I can sleep now...
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: Nevermind90 on Nov 16, 2011, 06:21 PM
enjoy the Lund show, going for Stockholm!!
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: perpemb on Nov 17, 2011, 03:50 PM
I've also had the same problem now they have changed  so that the ticket will be collected one hour before the show. Really hope this will work smoothly I've been waiting years for this!!
And honestly I think ArtistArenas system suck. How could tickets order and payed in August end up late for a show in late November.
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: punkcity on Nov 17, 2011, 04:54 PM
Still No Tickets BUT,
I Spoke with Lucy at Artistarena today, She promised it won't be a problem getting into the show.
But
Please anyone going the Lund show let us know how things go, So we know what to expect.

Thanks inadvance.
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: AnjoGBG on Nov 17, 2011, 06:12 PM
Punkcity - I have had the same problems, but it was no problems in Lund. As long as you have your booking and name (+ID), no problemo.

The show was great, but I think it will be even better in Sthlm. Good thing I am going there too.
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: punkcity on Nov 18, 2011, 01:47 PM
Thanks AnjoGBG, lets hope we have a great show tomorrow night then.
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: theswede on Nov 18, 2011, 04:54 PM
Quote from: AnjoGBG on Nov 17, 2011, 06:12 PM
Punkcity - I have had the same problems, but it was no problems in Lund. As long as you have your booking and name (+ID), no problemo.

The show was great, but I think it will be even better in Sthlm. Good thing I am going there too.

And you can pick them up when ever you want after the doors open? Or are they like standing outside and hand out the tickets?.  I´m not going to be in time for the opening band so.
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: punkcity on Nov 21, 2011, 04:11 PM
I managed to get into the show without any problem, but it still makes me wonder what the big con is with "Artistarena", i know this isn't the only show where the tickets haven't arrived on time. I've seen treads from England, Denmark. So What the con, are we getting into the shows on the bands guest list so the band and "Artistarena" make a bit of extra cash? or are they after my postage money. what is it?

What do you think?
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: SaraBananaBear on Nov 21, 2011, 04:55 PM
Quote from: punkcity on Nov 21, 2011, 04:11 PM
I managed to get into the show without any problem, but it still makes me wonder what the big con is with "Artistarena", i know this isn't the only show where the tickets haven't arrived on time. I've seen treads from England, Denmark. So What the con, are we getting into the shows on the bands guest list so the band and "Artistarena" make a bit of extra cash? or are they after my postage money. what is it?

What do you think?

Okay, first of all, let's just all agree the likelihood of the band conning fans to get money is about as likely as me being able to sing like Jim, i.e. pretty damn slim! God knows what troubles Artist Arena are having though and she ain't tellin'! The same thing happened to me this summer with the tickets for MMJ at Somerset House. My contact at Artist Arena, named Lucy, has been really helpful though, hopefully they'll get it sorted before the next show.  :thumbsup:
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: e_wind on Nov 21, 2011, 05:05 PM
i don't think its  con either. I think its the first european tour using a new fan club membership. you got into the show fine, what more do you want? its disheartening to read people complaint about positive outcomes
Title: Re: Tickets to Stockholm From Artistarena NOT arrived
Post by: walterfredo on Nov 21, 2011, 05:14 PM
Quote from: e_wind on Nov 21, 2011, 05:05 PM
i don't think its  con either. I think its the first european tour using a new fan club membership. you got into the show fine, what more do you want? its disheartening to read people complaint about positive outcomes

true, but it's also not cool to buy tickets to a show months ahead of time, been promised to have them delivered to you well before the show, be charged shipping fees...only to not have the tickets arrive.  It's a lot of added stress to the folks waiting for their tickets.  They now have to travel to the show and HOPE that they will have the tickets at will call after you wait in the will call line.  Yeah, it all has seemed to work out, but very unprofessional in my opinion.  I would be a bit annoyed as well.  But a Con...that's absurd.