My Morning Jacket

My Morning Jacket => The Shows => Topic started by: CC on Jan 01, 2013, 01:53 PM

Title: Port Chester download troubles
Post by: CC on Jan 01, 2013, 01:53 PM
If you're having trouble downloading the live shows at The Capitol Theatre in Port Chester and purchased a three-night pass please visit the link below. We're working to resolve any issues, thank you for your patience.

http://mymorningjacket.com/news/119063 (http://mymorningjacket.com/news/119063)
Title: Re: Port Chester download troubles
Post by: subinai on Jan 01, 2013, 02:41 PM
thanks CC
Title: Re: Port Chester download troubles
Post by: mcredder on Jan 01, 2013, 03:02 PM
What if we purchased tickets through roll call for all 3 nights, but not a 3 night pass? None of the barcodes on roll call tickets work for the download.
Title: Re: Port Chester download troubles
Post by: CC on Jan 01, 2013, 03:07 PM
not sure, but just submit your details. hopefully that works out.
Title: Re: Port Chester download troubles
Post by: Djboczar on Jan 01, 2013, 03:39 PM
Quote from: mcredder on Jan 01, 2013, 03:02 PM
What if we purchased tickets through roll call for all 3 nights, but not a 3 night pass? None of the barcodes on roll call tickets work for the download.

I'm in the same boat. I just submitted my name and email and hoping it works itself out.
Title: Re: Port Chester download troubles
Post by: APR on Jan 01, 2013, 05:33 PM
Quote from: mcredder on Jan 01, 2013, 03:02 PM
What if we purchased tickets through roll call for all 3 nights, but not a 3 night pass? None of the barcodes on roll call tickets work for the download.

My exact question.  Thanks for the info CC.  Fingers crossed that it works.  The code on the ticket that I purchased from ticketfly worked fine.
Title: Re: Port Chester download troubles
Post by: bigloop on Jan 02, 2013, 05:20 PM
are these downloads available for single PC purchasers and/or for NYE?

EDIT: All set now.  Shit, that Dondante was as good as I remembered!
Title: Re: Port Chester download troubles
Post by: el_chode on Jan 02, 2013, 07:39 PM
Unrelated but related: Downloads folk told me the band hasn't provided the ALAC HD mixes for 12/28 yet and that's why I can't download it. Can anyone on the band's side confirm? I AM TOLD IT IS THE BEST LOWDOWN EVER AND I STILL HAVEN'T HEARD IT! DO YOU KNOW HOW THAT FEELS?
Title: Re: Port Chester download troubles
Post by: dp74 on Jan 02, 2013, 09:30 PM
Quote from: bigloop on Jan 02, 2013, 05:20 PM
are these downloads available for single PC purchasers and/or for NYE?

EDIT: All set now.  Shit, that Dondante was as good as I remembered!

25+ minutes.  Longest ever?
Title: Re: Port Chester download troubles
Post by: GO4IT on Jan 02, 2013, 09:44 PM
Quote from: el_chode on Jan 02, 2013, 07:39 PM
Unrelated but related: Downloads folk told me the band hasn't provided the ALAC HD mixes for 12/28 yet and that's why I can't download it. Can anyone on the band's side confirm? I AM TOLD IT IS THE BEST LOWDOWN EVER AND I STILL HAVEN'T HEARD IT! DO YOU KNOW HOW THAT FEELS?

Here's something to tide you over...

https://www.youtube.com/watch?v=3W5n3uCoEZg&list=UUO50f88t7Rg7C3_Qj3iwHfg&index=6 (https://www.youtube.com/watch?v=3W5n3uCoEZg&list=UUO50f88t7Rg7C3_Qj3iwHfg&index=6)
Title: Re: Port Chester download troubles
Post by: logan5ive on Jan 02, 2013, 11:26 PM
I had no luck with my codes (I had the fanclub 3 show package) earlier but now it's working!   :thumbsup:
Title: Re: Port Chester download troubles
Post by: subinai on Jan 03, 2013, 07:46 AM
Quote from: logan5ive on Jan 02, 2013, 11:26 PM
I had no luck with my codes (I had the fanclub 3 show package) earlier but now it's working!   :thumbsup:

same. downloading now with my 3 show codes.
Title: Re: Port Chester download troubles
Post by: lastboyscout on Jan 03, 2013, 08:27 AM
Quote from: mcredder on Jan 01, 2013, 03:02 PM
What if we purchased tickets through roll call for all 3 nights, but not a 3 night pass? None of the barcodes on roll call tickets work for the download.

Just tried my individual ticket barcodes for all 3 nights and it worked! Go try it, hope it works out for everyone.
Title: Re: Port Chester download troubles
Post by: parkervb on Jan 03, 2013, 11:42 AM
Quote from: lastboyscout on Jan 03, 2013, 08:27 AM
Quote from: mcredder on Jan 01, 2013, 03:02 PM
What if we purchased tickets through roll call for all 3 nights, but not a 3 night pass? None of the barcodes on roll call tickets work for the download.

Just tried my individual ticket barcodes for all 3 nights and it worked! Go try it, hope it works out for everyone.

great news. fingers crossed.  i am at work so i'll need to wait.
Title: Re: Port Chester download troubles
Post by: Jimbuktu on Jan 03, 2013, 12:44 PM
i downloaded the first track of night one successfully, but the rest keep failing. anyone getting this result?
Title: Re: Port Chester download troubles
Post by: Crispy on Jan 03, 2013, 01:08 PM
So weird. I got the first night with no problem, but the codes for the other two nights fail. Customer service contacted!
Title: Re: Port Chester download troubles
Post by: JackStraw on Jan 03, 2013, 02:44 PM
I am a sap, and instead of taking the FREE MP3 download, I paid extra for HD, which apparently is not even ready for download yet...
Title: Re: Port Chester download troubles
Post by: parkervb on Jan 03, 2013, 06:29 PM
Quote from: parkervb on Jan 03, 2013, 11:42 AM
Quote from: lastboyscout on Jan 03, 2013, 08:27 AM
Quote from: mcredder on Jan 01, 2013, 03:02 PM
What if we purchased tickets through roll call for all 3 nights, but not a 3 night pass? None of the barcodes on roll call tickets work for the download.

Just tried my individual ticket barcodes for all 3 nights and it worked! Go try it, hope it works out for everyone.

great news. fingers crossed.  i am at work so i'll need to wait.

my RC ticket code that did not work previously was successful this evening
Title: Re: Port Chester download troubles
Post by: adam_pliskow on Jan 03, 2013, 07:52 PM
i tried my three day fan club ticket today and it works now. i still haven't heard back from mmj about the download, but i figured it was worth a second shot.
Title: Re: Port Chester download troubles
Post by: mcredder on Jan 04, 2013, 12:39 AM
Downloads work now from roll call tickets, people!!!

I'm just gonna say greatest LOWDOWN ever!
Title: Re: Port Chester download troubles
Post by: Ruckus on Jan 04, 2013, 12:50 AM
Quote from: mcredder on Jan 04, 2013, 12:39 AM
Downloads work now from roll call tickets, people!!!

I'm just gonna say greatest LOWDOWN ever!
That was one of the highlights of the run for me man!  Rocked, sounded perfect, and the crowd was bonkers! :thumbsup:
Title: Re: Port Chester download troubles
Post by: bluesky on Jan 08, 2013, 11:29 PM
I thought I downloaded all 3 shows last night but only ended up with 5 seconds of each song

                                                             :cry: :cry: :cry:
Title: Re: Port Chester download troubles
Post by: ms. yvon on Jan 09, 2013, 06:41 PM
blue, launch the download again.  i hit a few snags during the process ("file already exists" and "unable to d/l") but after a couple of passes i was able to get all of all the tracks.