My Morning Jacket

My Morning Jacket => The Band => Topic started by: fortbethel on Dec 02, 2013, 03:58 PM

Title: The mmj merchant store is worse than healthcare.org
Post by: fortbethel on Dec 02, 2013, 03:58 PM
I so wanted to work today's 30% but can't cuz the merch store is riddled with hick ups. Sad.
Title: Re: The mmj merchant store is worse than healthcare.org
Post by: AlisonHarris on Dec 02, 2013, 04:40 PM
Hi fortbethel,

What type of problems are you experiencing? Let me know and I can help.

Thanks,
Alison
Title: Re: The mmj merchant store is worse than healthcare.org
Post by: gluvmiller on Dec 03, 2013, 11:08 AM
I'm having issues as well. I can't log in. I end up at the https://mmj.groundctrl.net/auth/ page and it doesn't go anywhere. It's a blank page with the spinning icon in the middle that isn't spinning.
Title: Re: The mmj merchant store is worse than healthcare.org
Post by: fortbethel on Dec 03, 2013, 12:20 PM
I soooo need to buy shirts for OBH. The 30% discount email was such an offering. The Jack are becoming buzz kills.
Title: Re: The mmj merchant store is worse than healthcare.org
Post by: Penny Lane on Dec 03, 2013, 12:51 PM
I didn't even try because the shipping is so ridiculous and they're out of most sizes.
Title: Re: The mmj merchant store is worse than healthcare.org
Post by: robb on Dec 03, 2013, 12:51 PM
the issue i had was that NO sizes were available.  i clicked on the 2 t shirt package as soon as it was announced and everything was already sold out.
Title: Re: The mmj merchant store is worse than healthcare.org
Post by: AlisonHarris on Dec 03, 2013, 06:22 PM
Hello all:

We have been experiencing some issues with store platform over the last week. The easiest solution is to make sure cookies are enabled on your browser or trying a different browser. Firefox and Chrome seem to work the best and most reliably. We're currently working to fix these issues, so this doesn't continue to happen. If problems persist message me at the address below or create a support ticket. Again, sorry for any inconvenience.

info at mymorningjacket dot com

support.topspinmedia.com

Thanks,
Alison
Title: Re: The mmj merchant store is worse than healthcare.org
Post by: fortbethel on Dec 04, 2013, 03:10 PM
I had to buy shirts for OBH. I just bought seven 'drive by trucker' shirts from their website and without issue.
Title: The mmj merchant store is worse than healthcare.org
Post by: Fully on Dec 04, 2013, 08:11 PM
Why not just wear your DBT shirts to OBH? Problem solved!