My Morning Jacket

My Morning Jacket => The Shows => Topic started by: mattsmithyo on Mar 13, 2017, 09:38 PM

Title: Roll Call HELP
Post by: mattsmithyo on Mar 13, 2017, 09:38 PM
how can I tell if I am still a roll call member still? I signed up last year (don't remember exactly when) and can't remember exactly when and can't remember how I can figure out if I still am a member.
Title: Re: Roll Call HELP
Post by: hazelfigurine on Mar 13, 2017, 10:23 PM
Go to Roll Call menu, then Account and your Dashboard will pop up and tell you which Roll Call subscription you have and whether or not it is expired or active.
Title: Re: Roll Call HELP
Post by: mattsmithyo on Mar 13, 2017, 10:24 PM
Thank you. I finally figured it out.
Title: Re: Roll Call HELP
Post by: Clarkwork on Mar 14, 2017, 08:45 AM
How can you tell if your credit card for billing is up to date??
Title: Re: Roll Call HELP
Post by: parkervb on Mar 14, 2017, 08:59 AM
Quote from: Clarkwork on Mar 14, 2017, 08:45 AM
How can you tell if your credit card for billing is up to date??

i can't see where you do this either. I poked around a bunch but found nothing.
Title: Re: Roll Call HELP
Post by: ditty on Mar 14, 2017, 09:02 AM
Quote from: parkervb on Mar 14, 2017, 08:59 AM
Quote from: Clarkwork on Mar 14, 2017, 08:45 AM
How can you tell if your credit card for billing is up to date??

i can't see where you do this either. I poked around a bunch but found nothing.

Sign in, then start purchase the digital membership.  After you get to step 2 ??? you can click on billing and check or change your info.  Then just delete the order.
Title: Re: Roll Call HELP
Post by: parkervb on Mar 14, 2017, 09:09 AM
Quote from: ditty on Mar 14, 2017, 09:02 AM
Quote from: parkervb on Mar 14, 2017, 08:59 AM
Quote from: Clarkwork on Mar 14, 2017, 08:45 AM
How can you tell if your credit card for billing is up to date??

i can't see where you do this either. I poked around a bunch but found nothing.

Sign in, then start purchase the digital membership.  After you get to step 2 ??? you can click on billing and check or change your info.  Then just delete the order.

thanks, looks like I used PayPal here so I just confirmed I have my login correct there.
Title: Re: Roll Call HELP
Post by: Clarkwork on Mar 14, 2017, 09:44 AM
Thanks guys
Title: Re: Roll Call HELP
Post by: sweatboard on Mar 14, 2017, 10:03 AM
It wants a redeam code.  What is this???
Title: Re: Roll Call HELP
Post by: louisvilledanahys on Mar 14, 2017, 10:03 AM
Getting the same thing
Title: Re: Roll Call HELP
Post by: rmpotsy on Mar 14, 2017, 10:04 AM
anyone seen a code anywhere?  there is nothing in my dashboard
Title: Re: Roll Call HELP
Post by: louisvilledanahys on Mar 14, 2017, 10:05 AM
It wouldn't surprise me if there is some sort of delay for old Deluxe members and current digital
Title: Re: Roll Call HELP
Post by: dr_trousers on Mar 14, 2017, 10:08 AM
I'm a deluxe member, and I got the notice at 9:55, but there is still no way to buy tickets.
Title: Re: Roll Call HELP
Post by: rmpotsy on Mar 14, 2017, 10:10 AM
go to tour page and select the tickets link next to the show you want
Title: Re: Roll Call HELP
Post by: bhyman on Mar 14, 2017, 10:10 AM
Weird... I got the tickets I wanted but was never asked for a credit card, nor do I remember enrolling a credit card with Roll Call. Anyone else have this weird experience? Worried my tickets might not actually be valid now.
Title: Re: Roll Call HELP
Post by: dr_trousers on Mar 14, 2017, 10:12 AM
Quote from: rmpotsy on Mar 14, 2017, 10:10 AM
go to tour page and select the tickets link next to the show you want

I tried that, and no luck. Link works, just tells me tickets are not available yet. Not a huge issue, since the MA show is GA, but still annoying.
Title: Re: Roll Call HELP
Post by: beardedwonder on Mar 14, 2017, 10:52 AM
Quote from: ditty on Mar 14, 2017, 09:02 AM
Quote from: parkervb on Mar 14, 2017, 08:59 AM
Quote from: Clarkwork on Mar 14, 2017, 08:45 AM
How can you tell if your credit card for billing is up to date??

i can't see where you do this either. I poked around a bunch but found nothing.

Sign in, then start purchase the digital membership.  After you get to step 2 ??? you can click on billing and check or change your info.  Then just delete the order.


THANK YOU! that was stressful
Title: Re: Roll Call HELP
Post by: dr_trousers on Mar 14, 2017, 10:57 AM
Quote from: dr_trousers on Mar 14, 2017, 10:12 AM
Quote from: rmpotsy on Mar 14, 2017, 10:10 AM
go to tour page and select the tickets link next to the show you want

I tried that, and no luck. Link works, just tells me tickets are not available yet. Not a huge issue, since the MA show is GA, but still annoying.

Figured it out. So the link is the actual password, but the password doesn't follow you through when you click on it. What a lousy UX.
Title: Re: Roll Call HELP
Post by: beardedwonder on Mar 14, 2017, 11:06 AM
Quote from: dr_trousers on Mar 14, 2017, 10:57 AM
Quote from: dr_trousers on Mar 14, 2017, 10:12 AM
Quote from: rmpotsy on Mar 14, 2017, 10:10 AM
go to tour page and select the tickets link next to the show you want

I tried that, and no luck. Link works, just tells me tickets are not available yet. Not a huge issue, since the MA show is GA, but still annoying.

Figured it out. So the link is the actual password, but the password doesn't follow you through when you click on it. What a lousy UX.

Looks like there are preferred tickets and GA for this show. But no means to purchase.

Any luck??
Title: Re: Roll Call HELP
Post by: DaydreamNation on Mar 14, 2017, 11:10 AM
How do I change my billing info? I have a ticket sitting in my cart i cant buy bc its my old card number
Title: Re: Roll Call HELP
Post by: louisvilledanahys on Mar 14, 2017, 11:12 AM
There's a link near the top -- Next to BILLING.  Try that
Title: Re: Roll Call HELP
Post by: DaydreamNation on Mar 14, 2017, 11:22 AM
Thanks! Was on mobile and didnt see it at first.
Title: Re: Roll Call HELP
Post by: dr_trousers on Mar 14, 2017, 11:46 AM
Quote from: beardedwonder on Mar 14, 2017, 11:06 AM
Quote from: dr_trousers on Mar 14, 2017, 10:57 AM
Quote from: dr_trousers on Mar 14, 2017, 10:12 AM
Quote from: rmpotsy on Mar 14, 2017, 10:10 AM
go to tour page and select the tickets link next to the show you want

I tried that, and no luck. Link works, just tells me tickets are not available yet. Not a huge issue, since the MA show is GA, but still annoying.

Figured it out. So the link is the actual password, but the password doesn't follow you through when you click on it. What a lousy UX.

Looks like there are preferred tickets and GA for this show. But no means to purchase.

Any luck??

Yea, the link word is not just a CTA, but it's also the pass code itself. Just copy the CTA, click on it and paste the word into the pass code form field.
Title: Re: Roll Call HELP
Post by: beardedwonder on Mar 14, 2017, 01:48 PM
Dr- what is a CTA?

Do I need to register for MassMOCA in order to make this happen?

Edit: I registered on MassMOCA. I see the box to put in promo code. But can't figure out what the CTA is. 

I tried entering these into the box and hitting submit:

http://tickets.massmoca.org/single/SelectSeating.aspx?p=3406

https://mymorningjacket.com/events/418383

but the site says "The promo you entered was not valid. Please try again"

EDIT:
So I had not realized that I got the password BERKSHIRE sent to me in my account dashboard. All set now. That got confusing
Title: Re: Roll Call HELP
Post by: dr_trousers on Mar 14, 2017, 04:05 PM
Quote from: beardedwonder on Mar 14, 2017, 01:48 PM
Dr- what is a CTA?

Do I need to register for MassMOCA in order to make this happen?

Edit: I registered on MassMOCA. I see the box to put in promo code. But can't figure out what the CTA is. 

I tried entering these into the box and hitting submit:

http://tickets.massmoca.org/single/SelectSeating.aspx?p=3406

https://mymorningjacket.com/events/418383

but the site says "The promo you entered was not valid. Please try again"

EDIT:
So I had not realized that I got the password BERKSHIRE sent to me in my account dashboard. All set now. That got confusing

Sorry, I didn't come back to help, but yyea, it was confusing.
Title: Re: Roll Call HELP
Post by: phrizlephry on Mar 14, 2017, 04:11 PM
new here, issue with roll call, click the show and it just goes to a page with endless refresh...Looking for Raleigh tix, am I doing something wrong?
Title: Re: Roll Call HELP
Post by: parkervb on Mar 14, 2017, 04:24 PM
Quote from: phrizlephry on Mar 14, 2017, 04:11 PM
new here, issue with roll call, click the show and it just goes to a page with endless refresh...Looking for Raleigh tix, am I doing something wrong?

be sure you're logged into Roll Call, go to Tour->Currnet and click on Tickets next to the event and you should go to a page where you can select which ticket option you'd like. It's possible you're having a browser issue, I am using Chrome and having no problem. Good luck
Title: Re: Roll Call HELP
Post by: beardedwonder on Mar 14, 2017, 04:27 PM
Quote from: dr_trousers on Mar 14, 2017, 04:05 PM
Quote from: beardedwonder on Mar 14, 2017, 01:48 PM
Dr- what is a CTA?

Do I need to register for MassMOCA in order to make this happen?

Edit: I registered on MassMOCA. I see the box to put in promo code. But can't figure out what the CTA is. 

I tried entering these into the box and hitting submit:

http://tickets.massmoca.org/single/SelectSeating.aspx?p=3406

https://mymorningjacket.com/events/418383

but the site says "The promo you entered was not valid. Please try again"

EDIT:
So I had not realized that I got the password BERKSHIRE sent to me in my account dashboard. All set now. That got confusing

Sorry, I didn't come back to help, but yyea, it was confusing.

No prob enjoy the shows
Title: Re: Roll Call HELP
Post by: phrizlephry on Mar 14, 2017, 05:44 PM
Quote from: parkervb on Mar 14, 2017, 04:24 PM
Quote from: phrizlephry on Mar 14, 2017, 04:11 PM
new here, issue with roll call, click the show and it just goes to a page with endless refresh...Looking for Raleigh tix, am I doing something wrong?

be sure you're logged into Roll Call, go to Tour->Currnet and click on Tickets next to the event and you should go to a page where you can select which ticket option you'd like. It's possible you're having a browser issue, I am using Chrome and having no problem. Good luck

Yep was a browser issue...Did not really matter anyway, pits had long sold out...Sucks there is this deluxe level above the obv shit digital level I got suckered with....Oh well, got some seats anyway will see if i can upgrade in the gen onsale.

cheers