Jim James McKittrick Hotel 2/20

[tdb810]

This thing has been a clusterfuck. I mean look at the tourdates page, it says My Morning Jacket will be playing at the McKittrick. If thats not misleading, I dont know what is.
I'm frustrated because after successfully booking my stay at the Hotel, lol, I went and bought my plane ticket. I totally would have skipped another day of work for the Brooklyn show and flown in on the 19th. Now I have to pay for another plane ticket.
First world problems, I guess.

Damn, but that sucks. 

[e_wind]

the tradition begins with the airing of the grievances

[APR]

http://sethgodin.typepad.com/seths_blog/2011/02/how-should-you-treat-your-best-customers.html

Terrific article.

I read the whole thread and don't need to repeat all of the valid complaints.  Many of the problems affected me directly for sure (eating tickets due to will call only,  not sitting in the top quality seats, difficulties downloading the boots, early entry).  But I and it seems like most of us put up with it because it's MMJ.   

The band and the management hears us.  It may have had nothing to do with our issues, but they already ditched Artist Arena in favor of Ground(ctrl).  And to be fair, some of the issues mentioned above were probably not Ground(ctrl)'s fault.  What is up with the parenthesis?

The questions we have and clarifications we'd like probably won't be given.  How many tickets available?  How many members?  Why the announcments are made the way they are? The only other fan club I'm in is Pearl Jam's Ten Club.  People have complained for years about similar issues without a peep from anyone.  At least Wade chimed in.

Jim will tour, and I'm hoping getting tickets will be easy.  And here's expecting things go smoothly for our next MMJ ticket buying, show downloading, early entering, ticket trading experiences. 

If so, then hopefully we can say, "You are forgiven.  Forgiven.  Forgiven, etc, etc."  (See what I did copying Whippy).

[wade(ctrl)]

Hey all - I'll try to keep it short for now.  I absolutely understand your frustrations and appreciate the comments in this thread and I wanted to let you know you are being heard.  I'm always around if you have any specific questions as well, so feel free to message me directly.

[MrWhippy]

Thanks Wade.  I think there is lots of constructive advice this group could offer on how things could go better, particularly in terms of the handling of presales/show matters.  Maybe I'll send some of my own thoughts/suggestions in a PM to you. 

This band and the community around it is special, and we may differ from some of the other clients you guys have, but I think it's just a matter of understanding our wants and needs, and then they wouldn't be too hard to meet.

I will say that I recently attended the Fun Fun Fun Festival in Austin that was run by Ground Ctrl and you guys did a great job with that.

[mcredder]

Anyone looking for a Sleep No More ticket? I can't go that night anymore

Willing to make some sort of exchange for a Brooklyn ticket.

I called to make sure you can change the name on the reservation. Anyone with an extra brooklyn ticket, let me know!

[Jeff Murray]

The way they are announcing shows is reminding me of a band that used to tour not so long ago... had a 20th anny a while back... 

[MrWhippy]

Getting back to the discussion of the problem of how these shows were announced.  Look at this excerpt of a message that Pearl Jam's 10 Club members were just sent:

We are excited to announce two special Pearl Jam live performances to take place in London, Ontario and at Chicago's Wrigley Field in July 2013. Both evenings will be An Evening with Pearl Jam; there will not be an opening band for either performance date.
The two show dates are:

Tues, July 16 - London, Ontario Budweiser Gardens
Fri, July 19 - Chicago, Illinois at Wrigley Field

*Fall Tour dates in the US will be announced in the coming months.

See, they announce these dates, but also make sure people know that there will be a larger tour later, which is really helpful so that people don't freak out and travel to these thinking they are the only shows.  This is a really good model of a way to announce tour dates in situations where all the dates can't be announced at once.

[Jeff Murray]

Getting back to the discussion of the problem of how these shows were announced.  Look at this excerpt of a message that Pearl Jam's 10 Club members were just sent:

We are excited to announce two special Pearl Jam live performances to take place in London, Ontario and at Chicago's Wrigley Field in July 2013. Both evenings will be An Evening with Pearl Jam; there will not be an opening band for either performance date.
The two show dates are:

Tues, July 16 - London, Ontario Budweiser Gardens
Fri, July 19 - Chicago, Illinois at Wrigley Field

*Fall Tour dates in the US will be announced in the coming months.

See, they announce these dates, but also make sure people know that there will be a larger tour later, which is really helpful so that people don't freak out and travel to these thinking they are the only shows.  This is a really good model of a way to announce tour dates in situations where all the dates can't be announced at once.

That is a first for them... I think all the complaints from fans over the years has finally sunk in.  I will admit it has kept me from making an impulsive decision to get tix for Chicago and for that I am grateful.  But I am not happy about this responsible side of me that is emerging!!

[MrWhippy]

Have to say I'm getting very excited for this show given the glowing reviews from last night in Nashville.

18 days, peeps! 

[ericm]

Have to say I'm getting very excited for this show given the glowing reviews from last night in Nashville.

18 days, peeps!

Same here Jon!    I'm sure we'll be getting some deetz together soon on a pre show  meetup too. Really looking forward to this.   

[headhunter]

Definitely looking forward to seeing the gang and sharing this special night.

[shepherdspy]

Hello Everyone,

I have a reservation for this show but it turns out I won't be able to make it.  After contacting the reservations desk at The McKittrick Hotel I found out that no refunds are available but I can transfer the reservation to someone else.  I'm only asking for the $115 I paid.  I know I have a low post count so If you're questioning my authenticity AMightyCaporal can vouch for me.  Please message me if you're interested.

[mahg33ta]

Hello Everyone,

I have a reservation for this show but it turns out I won't be able to make it.  After contacting the reservations desk at The McKittrick Hotel I found out that no refunds are available but I can transfer the reservation to someone else.  I'm only asking for the $115 I paid.  I know I have a low post count so If you're questioning my authenticity AMightyCaporal can vouch for me.  Please message me if you're interested.

I am interested.  PM sent.

[ericm]

Any suggestions for a pre show meetup place? Still planning on being in the city by 4:00, and looking forward to getting a bite to eat,a drink, and hanging for a bit. 

[mahg33ta]

Any suggestions for a pre show meetup place? Still planning on being in the city by 4:00, and looking forward to getting a bite to eat,a drink, and hanging for a bit. 

http://www.ovestnyc.com/about-us/ovest/  ?

Just throwing this out there- I'm open to anything... and I'm not even from NYC?!   Chosen after a bunch of Googling last night.   Looking for:  close, serves food and drink, open at 4 pm (many places do lunch and dinner but closed in between, this place is noon-midnight)

[MrWhippy]

I checked out Kyle's suggestion and it looks great to me.  Plenty of good food choices even for us vegetarian hippies.  Seems ideal to have a place where we know we can get decent food and drink before the normal dinner time.

[ericm]

I checked out Kyle's suggestion and it looks great to me.  Plenty of good food choices even for us vegetarian hippies.  Seems ideal to have a place where we know we can get decent food and drink before the normal dinner time.

I checked it out too,and looks great to me.  Reminds me a bit of meeting at Porta in Asbury before the Sandy Benefit.

[mahg33ta]

alright!  Most importantly, the address is 513 W. 27th, and Sleep No More is 530 W. 27th!   Can't beat that 

[ericm]

alright!  Most importantly, the address is 513 W. 27th, and Sleep No More is 530 W. 27th!   Can't beat that 

Well done Kyle!  that's always a big priority for me when looking for a meetup place, or place to stay for a show. The closer the better.