RADIO CITY PRE-SALE UPDATE

[CC]

here's an update from the band/management:

Dear My Morning Jacket Fans,

Our sincerest apologies for the difficulty you had in getting tickets during
the pre-sale.  Honestly, the truth is that the demand pretty much overloaded
the system.  All the tickets we were allow to allot for this process sold
out in ten minutes.  Where this is an encouraging sort of good news thing,
we're as frustrated as you are right now.

FYI:  Live Nation is in no way involved in this show.  I'd read on the
message board that people were blaming them, etc.

That said, the show is going on sale on January 25th and there will be over
5,000 tickets available.  You will NOT have a problem buying them then and
as we only sold every-other-row for the first 35 rows for this pre-sale,
kick ass seats will be available.

One last note:  As My Morning Jacket and management are sensitive to and
appreciative for our fans/friends passion we elected to sell ALL seats at
the same price, $39.50 so as not to make life difficult for anyone who wants
to come see the band...no matter where they live.

Lastly, you should not have a problem getting tickets to this show.  As
there aren't an infinite number of seats at Radio City Music Hall, there are
still tons of great seats available for the on-sale on January 25th.  Our
mixed emotions of enthusiasm for the speed with which this pre-sale reacted
coupled with our empathy for how some folks had difficulty buying tickets is
palpable.

Thanks for reaching out and we look forward to seeing you at the show!

Kindest Regards,

Mike Martinovich
My Morning Jacket's Manager

[moemoe6434]

Thanks guys, you are awesome!  :)  Lots of great seats left!

[BH]

First class response as always by the band.

I can see the mixed emotions.  This is a great day/moment for the band.  

[bear32]

Mike, I appreciate this post. As I am one of the disapointed fans who was unable to get tickets this morning, this was reassuring that i will a) get a ticket next week and that b) the band and management understand and truly have MMJ fans' best interests in mind. Thanks again to you and the band and see you all in The Big Apple.

[los]

In the future, have pre-sales at the venue.

For a band with a pretty grass roots vibe, why did you let the machines control the destiny of the show?

Without question, there will be a host of tickets on sale this afternoon on EBAY and Craigslist.

[knarf]

i agree, this note to the fans is appreciated, it definitely helped lessen my annoyance with this whole messy presale...  im also glad to see that all tickets will be available at the same price next week (with, of course, the ridiculous fees that tm is sure to charge)

but i also second the notion that this should have been done at the venue itself... it would have been nice to give the upper hand to the local fans who would like to see this show.

[user_FKA_webmoster]

How come, if they sold out in ten minutes, at 10:01 I as being told they were sold out? I know at ticketmaster if there's a large demand, it has a little "Please wait while your request is being processed" countdown type thing. But here, I was instead being told that all the tickets were gone within 30 seconds

[los]

Yea, Radio City, real intimate.

About as intimate as a cold rusted pipe.

But, hey, whatever sells the tix, right?

[Witness MMJ]

Great posting Mike. I myself would be traveling from Europe to NYC to see MMJ, I am hugh fan & was very angry today that I could not get two tickets. I was happy to see you "cared" about the fans & it means a lot to me & other true MMJ fans. If you plan on other venues in North America maybe with this pre sale mix up you cold learn from that mistake & hope that it wont happen again.

Keep us posted on other venues within America, a lot of true fans either can't afford to travel to NYC but really want to see their show.

Thanks

[JerseyRich]

Gotta love these guys!

They like us! They really like us!

Most bands' management wouldn't contact the real fans right away with a ticket issue.

Thanks for the quick response to our issues.

[doEVILslittle]

definitely saw the words live nation in the url when i updated the page to look for tix....regardless, mmj is classy to their fans and will never be topped in that category

[fitzcarraldo]

[DavidCrosby]

Wow.......thanks for that response........its too bad people turned to hate the band because they couldn't get tickets...........yeah its a bummer but they didn't purposely not let you get tickets............you guys rock and I cant wait to get tickets on Friday for an amazing show...........please play THE COBRA...............

[RoughGod]

Classy response from the band...Thanks

I'd say only complete rookies, amateurs, and noobs are getting upset about the pre-sale.  The Professionals all knew going in that the musictoday pre-sales are a joke and that usually you can get better seats through ticketmaster....Everything will be fine next week.

[Penny Lane]

that was pretty cool, although i don't think 5K tix is gonna be enough for their following....;-(...

dumb question though---is radio city actually selling the tix at the box office on the 25th or do i have to go through ticketmaster? i want to go up there on my lunch break where i can see the ticket layout, etc??

[sweatboard]

Thanks for the message Mike,

I want to encourage you guys to look into this.  From what I can tell between 10-15 forum members got tickets, that's totally fucked.  I know it's not your fault but there is something really fishy going on here.  I logged on at 10:00 sharp and I didn't even get put in the middle section.  I'm not complaining I'm just concerned about where these tickets are going.  I've seen some wierd shit go down with other bands presales in the past and I've just about fucking had it with Ticketmaster.  Please, Please, Please look into this.  Thank You for all you guys do for us,

Brian

[Crispy]

Anyone blaming the band/management for the presale shenanigans is wrong - it always boils down to bandwidth and today's ticket seller's server got blown up. That said, and this has already been asked elsewhere, will it be musictoday handling the rest of the ticket sales or ticketmaster when they go on sale next Friday?

[vespachick]

I don't mean to beat a dead horse here, but I'd also like to thank what/whoever caused my laptop at home to catch a virus during this mornings fun.  I can't wait to spend another 5 hours scanning for infections. :'(

[bowl of soup]

I'm no fan of DMB, but I know that they make special tix available to people who are members of their double-secret fan club thingy.  There's a handful of us losers who hang out here fairly regularly to talk about donkey's, football, and the village people.  It'd be nice to be thrown a bone every once in a while.

Man, I sound like a shit-head looking for a hand-out.  Not that I could make this show anyway; please come somewhere close to Floirda this time.

[aMD]

I'm no fan of DMB, but I know that they make special tix available to people who are members of their double-secret fan club thingy.  There's a handful of us losers who hang out here fairly regularly to talk about donkey's, football, and the village people.  It'd be nice to be thrown a bone every once in a while.

Man, I sound like a shit-head looking for a hand-out.  Not that I could make this show anyway; please come somewhere close to Floirda this time.

I'd be down for a double secret fan club!!!