hi anyone order tickets from artist arena? i normally order through ticketmaster uk but for the manchester gig i was directed to artist arena site,i got a confirmation email for the tickets but the tickets themselves have not arrived yet and im really starting to panic. the uk contact number doesnt work for artist arena and i have sent an email but no reply yet.booked flights from belfast n hotel n still no tickets. anyone else still waiting on tickets or purchase through artist arena? :'( :'( :'( :'( :'(
check your confirmation email to verify if they might be will call.
My tickets haven't arrived for Glasgow either and the gig is on Wed night. Won't be ordering from Artistarena again! Anyone know how to get a hold of these people?
im just hoping if they dont arrive the confirmation email will do...cant even remember y i went through artist arena.nearly sure it was a link through this site or an email for the gigs.
I agree with Walter's suggestion. All (except one show I believe) of the Roll Call presale tix through Artist Arena here in the U.S. are will call only.
what do u mean will call only? :-\
They charged me £3.50 for delivery! These tickets better arrive by Wednesday morning.
charged me 3.50 too.also said on email tickets wud arrive 7-10days before gig.the uk number for artist arena doesnt work either.
I can't believe their phone number isn't recognised! Can any moderators on this forum help out?
The only reason i used Artist Arena was because it was a pre sale link from this website. Wish i'd gone with Ticketmaster, never had problems like this before.
Quote from: soundgarden1981 on Oct 31, 2011, 01:00 PM
what do u mean will call only? :-\
Will Call only means picking the tix up at the Box Office on the day of show. Not an option to have tix shipped, or printed at home.
Usually there is a "Will Call" window at the venue Box Office where the tix are held, and can be picked up. Seperate from the Sales window where people walk up and purchase tix.
thnaks for explaining .tho i paid for delivery and like TVC15 i only went through this company due to the link on this site.i will not be doing so ever again.if my tickets and TVC15 tickets dont arrive someone should get there ass severly kicked for this
Paging CC.
He may have insight. Did you order from the roll call presale?
If these aren't will call tickets, that's horrible! This is way too close to the show for them to be sent. So sorry, good luck contacting AA. I"m surprised Roll Call tickets would be mailed, would kind of defeat the whole purpose?
Try emailing, not calling. Calling was pointless, even over here. I emailed and they got back to me within 24 hours.
to be honest i just remember getting them using a pre sale link.definately have paid postage and have a confirmation order.theres still time for mine to arrive but if TVC15 hasnt received theirs and there gigs wednesday im not to confident.the email specifies a week to ten days delivery for tickets before the date of gig.i have emailed so fingers crossed....
Quote from: soundgarden1981 on Oct 31, 2011, 01:25 PM
thnaks for explaining .tho i paid for delivery and like TVC15 i only went through this company due to the link on this site.i will not be doing so ever again.if my tickets and TVC15 tickets dont arrive someone should get there ass severly kicked for this
Well that's entirely different from the way we got our tix here through Artist Arena. I'd be pretty flippin bummed too, if I paid for tix to be shipped, and still haven't gotten them!
Like Penny said calling is kinda pointless with these guys. Used to be able to get a person on the phone, but lately it's been just a series of phone prompts, with no "speak to a rep" option. >:(
I doubt this will help, but here's the phone # for Artist Arena here in the U.S.:
1-800-420-8500
Good luck, and keep us posted. Not cool to see any fan get jerked around like this.
I paid for the tickets 3 months ago and they state "tickets will arrive one week prior to the event"! Sorry but one week is cutting it fine, especially with the Royal Mail.
Starting to fell jinxed, had tickets for the Evil Urges tour in Glasgow and the band cancelled because Jim fell off the stage.
thanks for all the replies.not seen mmj before last time i had tix and the dublin gig was cancelled because jim fell and hurt his leg so ive been looking forward to this for a LONG time.either way il be flying over to manchester from northern ireland .i will get in.one way or another even if i have to buy more tickets.
Me too, i'll get in one way or another!
Paid Artist Arena by credit card so if the tickets don't arrive i'll be claiming the money back!
Hope everything works out for you Soundgarden, you've spent a lot of money.
I don't think Glasgow is sold out, for some reason one of the best live bands in the world don't seem to be very popular in the UK?
I mean the Glasgow ABC probably only holds around 1500!
yeah its strange!!i kinda like that there not a massive band tho.far rather a smaller gig instead of an arena one! one of the best bands ever.i introduced my girlfriend to them now shes as obsessed as me!! :D :D :D :D :D :D :D :D :D
Yeah it'll be great to see them up close in a small venue!
Hey guys, people are looking into it. You should get an email from Artist Arena tomorrow about your ticket. You might have to collect it at the box office. Let me know if you still haven't heard anything end of the afternoon.
Quote from: CC Baxter on Oct 31, 2011, 02:48 PM
Hey guys, people are looking into it. You should get an email from Artist Arena tomorrow about your ticket. You might have to collect it at the box office. Let me know if you still haven't heard anything end of the afternoon.
Way to go CC.
:thumbsup: :thumbsup: 8)
Thanks a lot CC, i'll keep you posted.
thanks CC!!!!! :) :) :) :) :)
Quote from: CC Baxter on Oct 31, 2011, 02:48 PM
Hey guys, people are looking into it. You should get an email from Artist Arena tomorrow about your ticket. You might have to collect it at the box office. Let me know if you still haven't heard anything end of the afternoon.
(http://www.mysoti.com/img/user/yourmyhero/product/web/697152/697152_show_default.png)
Nice work, CC. Thankfully mine turned up fine. Sending good vibes for some safe arrivals for those still waiting...
markw, are you mark that i met in chicago halloween 2004, then saw at the mmj show in LA a few years ago?
if so, hope you're fab!
Quote from: CC Baxter on Oct 31, 2011, 02:48 PM
Hey guys, people are looking into it. You should get an email from Artist Arena tomorrow about your ticket. You might have to collect it at the box office. Let me know if you still haven't heard anything end of the afternoon.
Hi, just registered on here after doing some investigating into my lack of tickets (Manchester show). The same story as others on here: tickets not arrived yet, the phone number doesn't work, have emailed Artist Arena but no response. :(
still no response from artist arena.to be honest im worried about getting into the show.seeing the tickets were purchased through a link on this site I really think someone shud sort this out ASAP.supposed to be looking forward to this gig not stressing about getting in!!!
if you still haven't received any email or tickets that were ordered through Artist Arena send me a pm with your name/email/show and i'll get someone on it.
i have sent u an email with my details CC :)
Got an email from Artist Arena confirming that my tickets will be at the box office for collection tomorrow night, no word of a refund on the delivery charge though.
A big thanks to everyone on this forum for their help in resolving this issue, i look forward to the gig and seeing the band on Later Live tonight.
Quote from: TVC15 on Nov 01, 2011, 12:27 PM
Got an email from Artist Arena confirming that my tickets will be at the box office for collection tomorrow night, no word of a refund on the delivery charge though.
A big thanks to everyone on this forum for their help in resolving this issue, i look forward to the gig and seeing the band on Later Live tonight.
YAY! Collective sigh of relief...enjoy the show tomorrow. :) :D
thats great news TVC :D :D :D :D :D :D :D :D :D :D :D
hopefully other emails follow! :thumbsup: :thumbsup: :thumbsup: :thumbsup: :thumbsup: :thumbsup:
got email saying tickets have been dispatched and should receive them in the next few days!!!
Thanks for the help everyone!!!!!!!!!!!
:D :D :D :D :D :D :D :D :D :D :D :D :D
:thumbsup:
:beer:
Quote from: ms. yvon on Oct 31, 2011, 09:07 PM
markw, are you mark that i met in chicago halloween 2004, then saw at the mmj show in LA a few years ago?
if so, hope you're fab!
Not me, Ms Y. I am fab though. ;)
My tickets for Manchester arrived this morning - panic over! Roll on Sunday!
I too ordered my tickets for birmingham (tomorrow) 3 months ago. Though Ive had an email, I called the box office, still no tickets have arrived??
The Jacket jinx strike two.... :(
Just back from the Glasgow show, no problems picking up the tickets at the box office. The band were great and played for over 2 hours.
tickets never arrived by post today as i was told they would by lucy at artist arena via email.gig on sunday starting to get very f****d off now will never be getting tickets through this site again no matter what happens >:( >:( >:( >:( >:( >:( >:(
Soundgarden...How did you get in touch with Artists Arena? As others have said, the phone number in the confirmation email isn't a valid one and they haven't responded to my emails on Tues/Weds. I've asked CC on here who's on he case, but still yet to hear anything.
Do you know of an alternative phone number or email address (I've only used the generic info@artistarena.uk.com)?
i had received an email from artist arena after CC contacted them they said i would have my tickets today and to email them again if I didnt receive them.I have done so and havnt heard anything back. The email address i received my email from is-
lgray@artistarena.com
I take it your tickets havnt arrived?
No they haven't. I'm a bit confused as to why they haven't replied given my initial email was sent on Tuesday. I'm at work at the moment and no one is home so they *may* have turned up today - but with no contact from them, I'm not that confident!
aye my initial one was sent while ago.there d**kheads im well annoyed now im flying over on sunday morning early if they dont arrive and i hear nothing back im gonna have to sort something out in manchester ticket wise
Really starting to think artist arena just sucks. Seems like so many problems with these guys. I've had issues buying tix every time, having to re register over and over again, passwords not working, non-responsive to emails...now these issues. Sorry you guys are having to deal with this.
Artist arena=major failure.
received email picking tickets up at the box office.stress gone...
super excitement begins!!! :) :) :) :) ;) ;) ;) :D :D :D :D :D :D :D :D
ps thanks for all ur help CC uv been 'wonderful'
:D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D
Hi Everyone -
We (Artist Arena) apologize for the late reply to this thread. We realize that some of you may have not received your tickets for this weekend's shows. If you have not, please contact us at one of the three methods below:
Local UK: 2079385536
Direct 24 Hour Support (International): +19173287644
Email: showtoday@artistarena.com
If your show is not this weekend, please email us at info@artistarena.uk.com.
Our dedicated team of representatives will make sure everyone gets into their show.
Thank you for your understanding and enjoy the concert!
Artist Arena