Royally pissed concerning general public sales Louisville 5/31/11

[rmpotsy]

keep checking, i was looking at it a few minutes ago and i got denied 2 seats 3 times and the fourth i couldve gotten a set even closer than the singles they were offering me.

[e_wind]

thats how the chicago presale went for me. I was denied time and time again and finally I got 2 pretty good seats

[Tracy 2112]

Before you get carried away with the "love" the band shows, know this. I was at the Box Office earlier and was told that "The Band" chose to have AMEX pre-sale.

yep, it went like this:

Bo: I think we should use Discover for the pre-sale.
TTT: I am down with Discover; bought a cool china set with my Discover card last week.
Patrick: What about cash only?
Yim: We should go with AMEX and AMEX only. I got a house in Maui that's behind a payment.
Carl: But what about the fans? We're really not an "AMEX" band, Yim.
Yim: Fuck the fans, I have bills to pay and I am a golden God. Plus, I got them all hooked on Thai Pop music, they are becomming a sophisticated and eclectic bunch! It's AMEX or I quit.
Bo: OK, I am down with AMEX only.
TTT: Me too, I guess.
Carl: OK, but I get the long solo on Holiday.
Patrick: As long as we dont play Phone, I am down with AMEX.
Yim: American Express; don't leave your fans without it.

'nuf said

[CTdeadhead]

Anyone get anything but balcony, im disappointed. 

[johnnYYac]

Before you get carried away with the "love" the band shows, know this. I was at the Box Office earlier and was told that "The Band" chose to have AMEX pre-sale.

yep, it went like this:

Bo: I think we should use Discover for the pre-sale.
TTT: I am down with Discover; bought a cool china set with my Discover card last week.
Patrick: What about cash only?
Yim: We should go with AMEX and AMEX only. I got a house in Maui that's behind a payment.
Carl: But what about the fans? We're really not an "AMEX" band, Yim.
Yim: Fuck the fans, I have bills to pay and I am a golden God. It's AMEX or I quit.
Bo: OK, I am down with AMEX only.
TTT: Me too, I guess.
Carl: OK, but I get the long solo on Holiday.
Patrick: As long as we dont play Phone, I am down with AMEX.
Yim: American Express; don't leave your fans without it.

'nuf said

;D ;D ;D

Right on, Tracy!

I'm talking out of my ass, but does anyone here actually believe that Jim, Carl, Tommy, Patrick, or Bo have anything to do with what credit cards are accepted for presale or general ticket sales? 

In the brief encounters I've had with these guys, and interviews, etc, I don't believe they get to decide on much beyond what they wear, and that might also be up to someone else.  They're musicians, not businessmen.

This is Ticketmaster, specifically, and concert promotion/sales in general.  Perhaps the next move needs to be to some new, third-party ticketing system.  But we all know this will limit their access to certain markets, venues, festivals, on and on.  Otherwise, it would have already happened and competition would kill Ticketmaster.  Its like the cable companies; there are a few of them around, but for any given market you only have one choice, so its a situational monopoly.

What have some bands done, successfully, to avoid these problems?

And, before we attack the castle with pitchforks and torches, let's define the problem and the source so we aren't attacking the wrong people, eh?  That includes each other. 

[BH]

I find it strange that this is the first show that the band used the Roll Call.   Which in my mind, helps keep brokers and ticketmaster from conspiring to make extra money on the best seats.   And what do you know, ticketmaster fucks something up that none of us ever have seen fucked up before.   Something that is probably so automated that you would have to go completely out of your way to make it happen.   Hmmmm.....

[Ruckus]

I find it strange that this is the first show that the band used the Roll Call.   Which in my mind, helps keep brokers and ticketmaster from conspiring to make extra money on the best seats.   And what do you know, ticketmaster fucks something up that none of us ever have seen fucked up before.   Something that is probably so automated that you would have to go completely out of your way to make it happen.   Hmmmm.....

Hmmmm...interesting point
_rumormonger

[mike]

Actually its kind of silly. On what planet did MMJ all the sudden turn into some kind of huge resale band which would bring about a conspiracy between tm and brokers. This is hardly the first time tm has made this kind of screw up. There is virtually no quality seats on any of the broker sites I just glanced at and how many closed auctions on ebay, a whopping ZERO.

[CTdeadhead]

This is just like the onsale day at Radio CIty in 08!  Tix went so fast, the scalpers made a huge profit.  I got shut out, so Im bummed but sold out, really only means the price went up, and I aint in the market at a mark up.

[aMillionDreams]

Same thing happened to me.  I had floor seats but couldn't get it to take my credit card info.  I ended up calling Ticketmaster on the phone and getting seats 20 rows back in the balcony.  Bullocks!  >:(

[cgreen2599]

Actually its kind of silly. On what planet did MMJ all the sudden turn into some kind of huge resale band which would bring about a conspiracy between tm and brokers. This is hardly the first time tm has made this kind of screw up. There is virtually no quality seats on any of the broker sites I just glanced at and how many closed auctions on ebay, a whopping ZERO.

I'm in no way saying there's a conspiracy, but I did a quick google search and there are quite a few good seats out there going for outrageous prices.

http://www.ticketliquidator.com/tix/tickets.aspx?evtid=1617924

http://www.ticketwarehouse.com/tickets/1122293/louisville-palace/my-morning-jacket.php

http://www.stubhub.com/my-morning-jacket-tickets/my-morning-jacket-louisville-pensacola-civic-center-5-31-2011-1070737/

[mike]

Actually its kind of silly. On what planet did MMJ all the sudden turn into some kind of huge resale band which would bring about a conspiracy between tm and brokers. This is hardly the first time tm has made this kind of screw up. There is virtually no quality seats on any of the broker sites I just glanced at and how many closed auctions on ebay, a whopping ZERO.

I'm in no way saying there's a conspiracy, but I did a quick google search and there are quite a few good seats out there going for outrageous prices.

http://www.ticketliquidator.com/tix/tickets.aspx?evtid=1617924

http://www.ticketwarehouse.com/tickets/1122293/louisville-palace/my-morning-jacket.php

http://www.stubhub.com/my-morning-jacket-tickets/my-morning-jacket-louisville-pensacola-civic-center-5-31-2011-1070737/

You do realize those are pretty much the exact same seats on all sites right? Ticket liquadator is a part of ticket network, when a broker uploads onto ticketnetwork his seats end up on all the same sites. I am not defending it or complaining about it, but that is how ticket network works.

[joshuk21]

I have to go with Cgreen on this one.  I feel you have to go out of your way to pick only a few methods of payment. TicketMaster screwed people

[Soul Serenade]

This morning was a total disappointment. I had 5th row seats in my cart, but couldn't for them using Visa. I got a bit too smart, when I tired to buy a gift card for livenation, so I could pay that way. It turned out I'm a double loser because the ticket website doesn't accept the gift card from livenation. Stuck with livenation bucks and I am still without a ticket.  :'(

[cgreen2599]

Actually its kind of silly. On what planet did MMJ all the sudden turn into some kind of huge resale band which would bring about a conspiracy between tm and brokers. This is hardly the first time tm has made this kind of screw up. There is virtually no quality seats on any of the broker sites I just glanced at and how many closed auctions on ebay, a whopping ZERO.

I'm in no way saying there's a conspiracy, but I did a quick google search and there are quite a few good seats out there going for outrageous prices.

http://www.ticketliquidator.com/tix/tickets.aspx?evtid=1617924

http://www.ticketwarehouse.com/tickets/1122293/louisville-palace/my-morning-jacket.php

http://www.stubhub.com/my-morning-jacket-tickets/my-morning-jacket-louisville-pensacola-civic-center-5-31-2011-1070737/

You do realize those are pretty much the exact same seats on all sites right? Ticket liquadator is a part of ticket network, when a broker uploads onto ticketnetwork his seats end up on all the same sites. I am not defending it or complaining about it, but that is how ticket network works.

yeah, i did realize that after the post.  It sucks the ticket ordering method for most bands is still pretty much broken.  Unfortunately there's not much we can do about it.

I hate hearing all these stories of disapointment from today.  I've been there before and it's a horrible feeling.  Hopefully the ticket karma gods will reward them in some way within the next month.

[mike]

I agree that it is a bummer that tm screwed up. But did anyone really think they could play an album release party in their hometown in a venue with a capacity of 2700 and NOT have people disappointed? I have said this before to people, ticket buying is like musical chairs when we were kids. If 11 people try for 10 seats 10 people are happy and only one is disappointed. But if 8000 people try for 2700 seats, not so many happy people. And will call or paperless or making people stand on their heads isn't going to change that basic fact.

[CTdeadhead]

Is there a class action lawyer in the house??

[Hypno+Raygun]

Here is a screen capture showing the NON VISA option.



And yes I know there are a lot of people trying to get these tickets and people will be upset. But that isn't 100% the full story. People, myself included, were VERY much ready to order like normal. We "got" our tickets and tried to pay for them. THEN there was an issue. I understand sold out events, I understand high demand, I understand not being prepared.. but to screw up the option to pay? From Ticketmaster? That is ridiculous.

[CTdeadhead]

I got an idea!!  Lets all the board members chip in and buy a Ticketmaster Bot, so we can get tickets like the scalpers do!!

[mike]

But even the bot would not have helped if you didn't have the citi card when they screwed that up!


No one ever has to convince me that ticketmaster and live nation are a bunch of incompetent boobs. They are a classic example of modern day corporate nonsense that is so incompetent its almost flat out unbelievable. From a Bob Lefsetz posting the other day:LOSE MORE MAKE MORE about live nation's brass.

http://www.digitalmusicnews.com/stories/042611livenation#SJFcl272rtPZyponWfCKJg