MINNEAPOLIS FAN CLUB PRESALES

[WonderfulUnion]

Heads up! http://mymorningjacket.com/news/243883

[MMJ612]

Thank you, I'm on it

[refundpolicy]

Any word on the prices yet?

[Woldie]

Anyone have seating advice?

[sb_gli]

roll call login is down

awesome.

the main site seems to be at a crawl as well.

Edit: seems fixed 4 minutes before presale..

[ericm]

Anyone have seating advice?

I've found better seats most of then time by searching each show separately than a multi night ticket. Not just here but other shows as well.

[Wonderful Union (help)]

roll call login is down

awesome.

the main site seems to be at a crawl as well.

Edit: seems fixed 4 minutes before presale..

Hi - our system is up and running and we are seeing tickets process.  Please contact us if you are having any issues and we'll make sure to help you out.

Help@wonderfulunion.com

Or

844-963-7385

[MMJ612]

I got 4 tix for both nights, section Orchestra Center row H.  Was hoping to be a little closer since I logged in right at 10am, but I'm thrilled to be going!

[GO4IT]

I had 2 tix for each night in row B and C and the site wouldn't let me check out - came up with an error message - even though all my info including my credit card came up.
I'm furious.  Do I have any recourse with groudn ctrl?

[sb_gli]

I got the same damn thing... had great seats and then the checkout process bombed on me.  damn it!

[nhowe02]

No luck on the 2 day pass at all. Had to get 4 tickets for the 26th, Row S. Settled for 2 tickets on the 27th, Row L. Was hoping for better seats but at least i'll be there both nights!

[Bulldog]

Considering I was told this was "all going to be fine" and assured by ground control that the issues were resolved that last time round....

This was a fucked up mess.....I had row H 20 and 21 and it froze so many times, web site crawled and I never did end up getting seats. As I said a few weeks ago, "newer" here and haven't dealt with this before, this has got to be the worst service I have EVER seen.

I never thought I would look forward to tickets being sold on ticket bastard, but yet here I sit, looking forward to Saturday.

At what point does all of this stop being "operator error" and start being the system?????

[sb_gli]

I just want to extend a huge FUCK YOU to wonderful union/ground control.  That is all.

[nhowe02]

What I don't get is how there are no tix for the 2 day pass x4 when I log on RIGHT at 10am. Checkout process was slow, and I should have stayed with the Row H tix on the 26th but I passed hoping for better.

[ericm]

Considering I was told this was "all going to be fine" and assured by ground control that the issues were resolved that last time round....

This was a fucked up mess.....I had row H 20 and 21 and it froze so many times, web site crawled and I never did end up getting seats. As I said a few weeks ago, "newer" here and haven't dealt with this before, this has got to be the worst service I have EVER seen.

I never thought I would look forward to tickets being sold on ticket bastard, but yet here I sit, looking forward to Saturday.

At what point does all of this stop being "operator error" and start being the system?????

Oh, it's definitely the system. This was a stand alone pre sale too, and it's not like the system was dealing with a lot of shows being sold at the same time. Unbelievable they can't get this right, and sad to see so many getting screwed once again! 

I'm not sure what the solution is but I doubt we'll ever see GC/WU get it right. They can change the name, and packaging but it's still a pile of crap.

[sb_gli]

I had Row E tickets... center stage even.  The site bombed in the checkout process and now I am left with Row P way off to the side.

Probably still not bad seats... but going from 5th row to 16th row because of their POS system sucks... On the phone now, but I have a feeling it won't make a damn difference.

[sb_gli]

Trying to call on the phone, get put on hold for 10 minutes, and then a message says, blah, blah blah... hours of operation... we are currently closed... and then hangs up

[Woldie]

The GC/WU system leaves much to be desired, to say the very least.  That I do not dispute.

However, everyone logged in at 10am.

[stevenikks]

What an awful system.  First of all, I could not even access the website starting at about 9:55am - I was continually getting a "website not found" error.  I had to quickly VPN into my work computer and try from there, but by that time it was 10:01, so most of the great seats were gone.

My friend had 4 tickets in Row D for Saturday night in his cart, but it bombed on the checkout process.  So we are shut out for Saturday.

When you pay $45 for something, it should work (I bought the roll call membership as an add-on to the deluxe vinyl box set and for some reason it cost an extra $45 instead of $40 for that...makes sense?).

What will WU do to make up for this?

[sb_gli]

However, everyone logged in at 10am.

That's really not an acceptable excuse in my opinion.  "Everyone" in this case, is quite low volume respectively.